SKU: 98496633947

Lenovo Essential Service + Premier Support - Extended Warranty - 5 Year - Warranty Warranty Pre Ess - 5y 24x7x4

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Description

Lenovo Essential Service + Premier Support - Extended Warranty - 5 Year - Warranty Warranty Pre Ess - 5y 24x7x4The Lenovo Essential Service + Premier Support is the ultimate extended warranty solution for your Lenovo devices, providing unparalleled protection and support for a full five years. This all in one service package guarantees peace of mind, ensuring that your equipment is maintained at the highest standards. With a comprehensive suite of features and benefits, this warranty is designed for both personal and professional use, allowing you to make

The Lenovo Essential Service + Premier Support is the ultimate extended warranty solution for your Lenovo devices, providing unparalleled protection and support for a full five years. This all-in-one service package guarantees peace of mind, ensuring that your equipment is maintained at the highest standards. With a comprehensive suite of features and benefits, this warranty is designed for both personal and professional use, allowing you to make informed decisions about your technology investments.

  • 24/7 Customer Support: Enjoy round-the-clock phone support that helps you resolve issues as they arise, ensuring minimal downtime and uninterrupted productivity.
  • On-Site Support: Our expert technicians are available to provide quick solutions directly at your location, so you can get back to work without the hassle of shipping your device.
  • Electronic and Physical Service: This dual service approach enhances reliability, ensuring that both hardware and software issues are addressed effectively for maximum performance.
  • Rapid Response Time: With a guaranteed 4-hour parts and labor response time, you can rest assured that any necessary repairs or replacements will be handled swiftly, keeping your operations running smoothly.
  • Comprehensive Coverage: This extended warranty includes both parts and labor, allowing tasks to be completed quickly and efficiently, which ultimately boosts your productivity over the service duration.

Technical Details of Product

  • Warranty Duration: 5 Years
  • Service Type: On-site Maintenance
  • Support Availability: 24/7
  • Response Time: 4 Hours for Parts and Labor
  • Service Scope: Electronic and Physical

How to Install

Installing the Lenovo Essential Service + Premier Support is straightforward. Once you purchase this warranty, you will receive a confirmation and activation number via email. Follow these steps for installation:

  1. Check your email for the activation confirmation and number.
  2. Log into your Lenovo account and navigate to the warranty registration section.
  3. Input the activation number to register your warranty.
  4. Keep the confirmation details for your records.
  5. For any immediate support needs, reach out to the 24/7 phone support provided with your warranty.

Frequently Asked Questions

1. What does the Lenovo Essential Service + Premier Support cover?

This warranty covers both electronic and physical service issues, including parts replacement and labor, ensuring that your devices remain operational over the five-year period.

2. How quickly can I expect on-site support?

With a guaranteed response time of 4 hours, our technicians will be available to assist you at your location, minimizing disruption to your work.

3. Is phone support available internationally?

Yes, Lenovo's phone support is available 24/7, and our representatives can assist you regardless of your location.

4. Can I transfer this warranty to another device?

Transferring the warranty is generally not permitted; it is tied to the original device. Contact Lenovo support for specific inquiries regarding your warranty.

5. What should I do if I need to make a claim?

If you need to make a claim, simply contact the 24/7 phone support number provided in your warranty confirmation email, and our team will guide you through the process.

Shipping Notes
  • Free Standard Shipping on $100+ Orders to the USA.
  • Except Preorder products are shipped in 48 hours.
  • Delivery to the USA:
  1. Standard Shipping : 3-10 business days
  • If time is of the essence, please consider selecting expedited delivery for faster service.
Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
  • Please click here for more details>>> Return & Exchange Policy
SKU: 98496633947

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4.4 ★★★★★
Based on 26 reviews
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D
Verified Purchase
Doc Rick
Grantham, US
★★★★★ 5
MUST HAVE INSURANCE!
Excellent process to submit a claim! Easy claim submission, took less than 3 days for claim approval!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 11, 2026
R
Verified Purchase
Regina
Chelsea, US
★★★★★ 5
Quick and Fantastic Service!
I include the additional protection for all of my high dollar purchases. This was the first time I have ever had to use it. I had an extension to provide additional screens to my laptop. Unfortunately, it developed an issue. Submitting a claim was easy and straightforward. UPS came the next day to pick it up and I was notified in just a couple of days that it was received. Only a couple of days after that, I received an email stating that my laptop screens were not repairable and I was given an Amazon card for the entire purchase price. I could not have been more pleased, as the purchase price was $599 and was a huge splurge for me in the first place. I was able to quickly replace the screens and back in business in no time. I would recommend this protection plan for any high dollar purchase.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on January 12, 2024
E
Verified Purchase
elisabeth
Chelsea, US
★★★★★ 5
They paid on the policy
I bought a four year replacement policy on my modem and two years into its lifespan it stopped working. I trouble shot with the company but we eventually determined it was dead. I contacted Asurion, they sent me a pre-paid address label, I mailed the defective modem, they found that it was dead and deposited a credit in the amount of the original purchase in my Amazon account, all within a few days. I am quite happy with the service. Just so you know, the reimbursement is through a gift card at Amazon which you can draw down against your purchases; it is not CASH.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on June 26, 2024
K
Verified Purchase
KirbytheDiver
Lake Worth, US
★★★★★ 5
Nearly 3 years later, Asurion had my back :)
In Nov of 2017 I bought a $900 35" Ultra wide PC monitor for Gaming and Work. It was made by a company called AOC/Envision and I bought it through amazon. The monitor had a 3 year warranty that I was still within but they said no to a defect that they said was only covered for 1 year, even though it wasn't the type of defect that was only covered for 1 year. LUCKILY, back in 2017 I had purchased an Asurion insurance policy with this monitor. I told an Asurion agent in a instant messaging chat window on the Asurion website my problem and she sent me postage in an email. I shipped my product and in 5 days from shipping it I received a text telling me that it was beyond repair and I would be getting a FULL REFUND! Not 2hr later, in an email, there it was, an amazon gift card code for $900 I will not be making any big purchases without an Asurion plan going forward. Happy customer Don't buy anything AOC
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 16, 2020
E
Verified Purchase
Ed M
Chelsea, US
★★★★★ 4
Received a refund
I purchased the 4-year protection plan offered at the time I purchased a refurbished printer. Seven months later the printer failed, so I went searching through my Amazon orders for my protection plan and located it. Once I created an account on Asurion's website it showed the the plan but it was not attached to a specific purchase, so I had to locate and upload the invoice for my printer. Once that was done, the policy still wasn't linked for some unknown reason. I proceeded to start the claim anyway stating that my printer had failed and I received an immediate reply stating that a box would be shipped to me for me to return the printer for inspection/repair. After a week I hadn't seen any additional info so I called their support phone #. The service was very good and they had to create a new case to replace the one I started online, and they assured me that a shipping box would be sent. About a week later I did receive the box with a prepaid shipping label to return the item by UPS. I packaged the printer up and sent it off. I received updates stating that they received it, were looking at it and attempting repairs. Everything appeared to be going along well, then out of the blue they sent me a notification of a full refund in the form of an Amazon gift card. Overall I'm satisfied and I'm glad I purchased the coverage.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on October 6, 2022

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