SKU: 15344963567

Cisco SMARTnet Extended Service – 8x5 NBD Exchange + Enterprise Hardware Support

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Description

Cisco SMARTnet Extended Service – 8x5 NBD Exchange + Enterprise Hardware SupportSecure your Cisco investment with Cisco SMARTnet Extended Service. This robust 8x5 coverage with Next Business Day exchange delivers enterprise grade hardware support, rapid replacement, and direct access to Cisco engineering resources. Its designed to minimize downtime across data centers, campus networks, and edge locations, delivering predictable budgeting and streamlined contract management. As networks grow more complex, SMARTnet Extended Service

Secure your Cisco investment with Cisco SMARTnet Extended Service. This robust 8x5 coverage with Next Business Day exchange delivers enterprise-grade hardware support, rapid replacement, and direct access to Cisco engineering resources. It’s designed to minimize downtime across data centers, campus networks, and edge locations, delivering predictable budgeting and streamlined contract management. As networks grow more complex, SMARTnet Extended Service provides the reliability, expertise, and coverage depth IT teams rely on to keep critical devices online and performing at peak levels.

  • 8x5 coverage with Next Business Day Exchange: Enterprise-grade support during business hours with a rapid replacement window that keeps your mission-critical hardware functioning and your operations moving forward.
  • Physical replacement service: A hands-on replacement model that delivers fast, tangible hardware exchanges, backed by Cisco’s experienced field and engineering teams to restore service quickly.
  • Access to Cisco TAC and engineering resources: Direct access to Cisco’s Technical Assistance Center during covered hours, helping diagnose complex issues efficiently and reduce downtime.
  • Investment protection and reliability: A predictable, renewable service that extends device life, stabilizes maintenance costs, and strengthens network resilience against unexpected faults.
  • Simple activation and ongoing management: Streamlined onboarding, easy contract renewal, and centralized asset tracking to ensure continuous protection without administrative overhead.

Technical Details of Cisco SMARTnet Extended Service

  • Service Sub Type: Physical
  • Coverage: 8x5 business hours
  • Response/Delivery: Next Business Day Exchange
  • Service Model: Hardware exchange to restore functionality with Cisco support
  • Included Resources: Access to Cisco TAC during coverage hours for troubleshooting and guidance
  • Eligibility: Cisco networking hardware covered under an active SMARTnet contract

How to install Cisco SMARTnet Extended Service

  • Step 1 — Confirm eligibility: Verify that your Cisco devices are covered under an active SMARTnet contract and identify the exact SKUs or serial numbers to ensure accurate coverage mapping.
  • Step 2 — Gather device details: Compile essential information such as serial numbers, model names, and current warranty or contract status to streamline activation and future renewals.
  • Step 3 — Activate the service: Access your Cisco account or work with your Cisco partner to activate the SMARTnet Extended Service against the applicable devices, ensuring the correct coverage windows are configured.
  • Step 4 — Assign coverage to devices: Link the Extended Service to the targeted Cisco hardware so that exchanges and TAC access align with the exact equipment under protection.
  • Step 5 — Validate and monitor: Confirm service activation with Cisco and monitor coverage status in your contract dashboard to ensure uninterrupted protection and renewals when due.

Frequently asked questions

  • Q: What is included with Cisco SMARTnet Extended Service?

    A: SMARTnet Extended Service provides 8x5 coverage, Next Business Day hardware replacement (exchange), physical replacement support, access to Cisco Technical Assistance Center (TAC) during covered hours, and streamlined contract management for eligible Cisco networking hardware.

  • Q: How fast is a replacement once a fault is identified?

    A: Replacement is provided as a Next Business Day Exchange, designed to minimize downtime by delivering a replacement unit or component within the next business day after the service request is authorized.

  • Q: Which devices are covered under SMARTnet Extended Service?

    A: Coverage applies to Cisco networking hardware that is part of an active SMARTnet contract. Availability and exact inclusions may vary by device and contract terms, so verify eligibility during activation.

  • Q: How do I activate and manage the service?

    A: Activation is typically completed through your Cisco account or with a Cisco partner. After activation, you’ll link the service to the specific devices and manage renewals and asset tracking via the contract portal.

  • Q: Can SMARTnet Extended Service be transferred to new hardware?

    A: In many cases, SMARTnet contracts can be re-assigned or extended to new eligible hardware as your network evolves. This often requires updating the contract to reflect the new devices and confirming coverage with Cisco or your partner.

Shipping Notes
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Exchange/Return Notes
  • We offer a 30-day return/exchange service after receiving.
  • Final sale items are not eligible for returns or exchanges.
  • To process your return/exchange, please contact us at [email protected]
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SKU: 15344963567

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Verified Purchase
Tangodown
Lowell, US
★★★★★ 5
Broke the first day
I purchased the owl ball because of other dog chew toys I purchased from Amazon. Those other chew toys are still holding together. The main reason I got the owl ball is due to the different noises it makes other than the regular squeak noise. After giving the toy to my dog he loved it right away. He especially liked the noise it made. After a few hours, I noticed he was chewing a white tube-like device. I took this away from him and determined it was the noise maker in the owl ball. I examined the owl ball and noticed the glue used to keep the ball cap shut did not hold. On closer inspection, I noticed what looked like rubber cement was used to hold the cap on but if it was rubber cement it was used improperly. Anyway, I just reglued the cap correctly and now it's just a ball because my dog destroyed the noise maker. OK, Since I posted this review I was contacted by the seller. They offered to give me a full refund for the owl ball. I accepted the offer. So, I will try it again, but buy a different color owl this time. I never expected a refund since it's just a ball now, my dog still plays with it and it is holding up very well. The material it is made from is pretty sturdy.
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 4, 2024
C
Verified Purchase
Cassandra Mollura
Louisville, US
★★★★★ 3
Squeaker not working!
Color: Yellow
I'll give it 3 stars because I love the design and it's sturdy and great for dogs to hold/launch. That said, the squeaker doesn't really work... I tried everything but it just doesn't make any sound. My dog wasn't really interested but when it did make a slight sound he approached it. Once it stopped he lost interest. But he's very difficult to please😆 so if you have a normal dog, he'll probably like it! I hope the manufacturer fixes the squeaker issue because apparently many people are having the same issue, which is a shame because the product is clearly well made! I'm on the fence about returning it just because the quality it's amazing(squeaker issue aside)!
WAS THIS REVIEW HELPFUL?YesReportShare
Reviewed in the United States on September 19, 2025
B
Verified Purchase
Brady
Lowell, US
★★★★★ 4
Sturdy rubber ball. Noise maker could be improved
Color: Red
I would have given it five stars because of how much, my dog loved it in the beginning. And shut us up holds true as a sturdy rubber ball. My only complaint is at with one of my dogs being a heavy chewer, she was able to bust the noise making part. The ball never broke open or anything. It just no longer makes noise. You can hear the piece rattling on the inside. The ball itself is still solid tho
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Reviewed in the United States on March 6, 2026
S
Verified Purchase
Shop Shop
New York, US
★★★★★ 1
POOR QUALITY WHILE OVER PRICED
Color: Brown
Like so many others said, the sound box in this ball is faulty. lasted ONLY for 30seconds. My dog loves the giggle ball I purchased prior so I knew she would like this as well. Well, she did, for that whole 30 seconds. Both of us were so disappointed we could not further our play. Plus this ball was so much smaller than expected for the cost. I would not have minded the cost had this ball been on the ball! Don't purchase this item. Buy the giggle ball instead if you haven't already. UPDATE... Ran across this message at a later date and I would like to thank the sellers at Mewlmart for their response and showing the best business practices as stated in their response below. ----------------------- We sincerely apologize for any inconvenience regarding your order and would like to offer you a full refund for your purchase. If you would like a full refund: please reply 'Full refund'. We hope that you give us another chance. Thank you very much. Best regards, Mewlmart ----------------------- Only thing is I wish I had seen their message earlier, as I believe the window of opportunity for a refund may no longer be applicable. But who knows, they may reach out and still honor it when they review this review. Will update if that happens as it is worth mentioning the extra mile they may take. I am sure I would just then turn around and buy another product from them, giving them another try:)
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Reviewed in the United States on January 2, 2024
D
Verified Purchase
Derrick
Dallas, US
★★★★★ 5
Indestructible ball….Destroyed my dog’s goals
Color: Brown
I have a golden retriever that would rather watch the world burn with every toy I’ve ever gotten him than play nice with any of them. He burns through toys faster than a cardboard bonfire. However, the trap was set…I bought this as a last ditch effort to show that four legged champion of destruction that he could be bested… I remember it to this day.. It was a Tuesday - raining The ball came in the mail and as I nervously unwrapped and opened it, it was as if he knew a new challenger stepped in the ring as he came barreling towards the front door where I stood. Not today I told myself as I stood with confidence with this ball of justice in front of me. The usual sit and stay kept him at bay until I tossed it to him in which he had turned into a frantic honey badger shaking the ball and chewing ferociously he wanted the squeaking thing inside that doesn’t squeak but sounds like an ugly cry. However, it is next Tuesday and the ball stands victorious My dog has been bested and now understands the chain of command. He respects the ball but will always come back for more until he feels that he has won All in all absolutely buy this for aggressive chews and toy playing dogs.
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Reviewed in the United States on March 26, 2024

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